
Islam Mohamed
In recognition of the successful completion of
CERTIFICATE
Awarded to
Trainer
Regional L&D Head
BUSINESS ETIQUETTE
"We acknowledge the recipient's commitment to professional growth and their desire to contribute to the company's success."
a 4-hour Training program held on
September 10th, 2024
a2c5b359-af00-44be-a9bb-3b2acda5af5e
Lydia Fady
Mostafa Attia
OF COMPLETION
IM
Issued to
Islam Mohamed
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Credential Verification
Issue date: September 23, 2024
ID: a2c5b359-af00-44be-a9bb-3b2acda5af5e
Description
Professionalism and polite behavior are crucial for navigating the workplace effectively and building positive relationships with colleagues, clients, and superiors. The "Business Etiquette" course explores the norms and conventions that govern professional conduct, equipping students with the interpersonal skills to project confidence, respect, and poise in a variety of business settings.
Business Etiquette:
Importance of professional etiquette in the workplace
Nonverbal communication and body language
Appropriate dress and grooming for business settings
Polite and courteous behavior in meetings, conferences, and other professional interactions
Etiquette for email, phone, and virtual communication
Networking and making introductions
Handling conflicts and difficult conversations diplomatically
Cultural differences in business etiquette norms
Etiquette for business meals, events, and travel
Maintaining composure under pressure
