Osama Makayd
In recognition of the successful completion of
CERTIFICATE
Awarded to
Trainer
Regional HR Senior Manager
BUSINESS WRITING
"We acknowledge the recipient's commitment to professional growth and their desire to contribute to the company's success."
a 4-hour Training program held on
August 6, 2025
db0aaeaa-68b5-44ff-8030-9eb3d16d8045
Emad Elhamy
Lydia Fady
OF COMPLETION

Distributed by:

Issued to

Osama Makayd

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Credential Verification

Issue date: August 13, 2025

ID: db0aaeaa-68b5-44ff-8030-9eb3d16d8045

Hassan Allam Holding logo

Issued by

VERIFIED

Hassan Allam Holding

Hassan Allam Holding is a leading group with a focus on engineering and construction, and investment and development. The Group operates in diverse sectors, and complex large-scale projects in Egypt and the MENA region.

Type

Course

Level

Intermediate

Format

Online

Duration

4 hours

Description

In today's fast-paced business landscape, email has become the primary mode of communication. Crafting clear, professional, and impactful emails is a vital skill for success. This comprehensive 4-hour program will equip you with the knowledge and strategies to elevate your business email writing skills.

Key Topics Covered:

1- Email Writing Etiquette

  • Understand the do's and don'ts of professional email communication
  • Learn how to maintain an appropriate tone and style

2- Email Components & Structure

  • Effectively compose compelling email subject lines
  • Understand the anatomy of an email header (To, From, CC, BCC)
  • Craft well-organized email body content with a clear purpose
  • Master the art of closing an email professionally

3- Email Writing Techniques

  • Apply strategies for concise, reader-focused messaging
  • Incorporate persuasive language to drive desired actions
  • Proofread and edit emails to ensure flawless execution

4-Common Email Challenges & Solutions

  • Identify and address common email mistakes
  • Optimize email communication for different contexts and audiences

5- Using AI in Business Writing

  • Explore how AI tools can assist in drafting, editing, and optimizing business emails
  • Learn to leverage AI for improving clarity, tone, and professionalism
  • Understand best practices for combining AI assistance with human review to ensure accuracy and
    authenticity

By the end of this program, participants will have the confidence and skills to compose professional, impactful business emails that effectively communicate their message and build stronger relationships.